Shipping Policy
Last updated: 13 October 2026
Contact details
EliteQuickbooks
Contact address: Gentiaan 8
7443 GW Nijverdal
Netherlands
Email: contact@elitequickbooks.com
Electronic delivery only
Products are delivered digitally by email. No box, disc or other physical item is shipped. Digital delivery is free. Your order receipt confirms the purchase, and a fulfillment email provides your software details.
What you receive
Your fulfillment email contains the license or registration information supplied for your order, download instructions and any other components expressly included in the offer. A manufacturer account, internet access and acceptance of the manufacturer’s terms may be required.
Processing and delivery time
Standard handling time is 0–1 processing days after cleared payment. Processing days are Monday–Saturday, excluding applicable public holidays. The daily cutoff is 14:00 in the America/Los_Angeles timezone, which observes daylight-saving changes. Orders after the cutoff begin processing on the next processing day. Digital transit time is zero after fulfillment information is sent.
Payment or security reviews may take longer. We will explain a material delay and provide an updated estimate and available cancellation options. If we cannot deliver the promised entitlement, we will offer an appropriate remedy, including refund where applicable.
Regions and license restrictions
Products identified as USA editions are intended for the regional use permitted by their manufacturer’s license. Contact us before ordering if you plan to use a USA edition outside the USA so we can help check regional eligibility.
Missing or incorrect delivery
Check spam/junk folders and your purchase email. If the delivery deadline has passed or the email is incomplete, contact contact@elitequickbooks.com with your order number. We will investigate and resend or correct delivery without an additional delivery charge.
If you mistyped your email, contact us promptly. We will use proportionate verification before changing it or releasing license information.
See our Billing Terms, Digital Delivery Policy, Refunds & Returns Policy, Exchange Policy, Terms & Conditions, Privacy Policy and Cookies Policy.